Everything you want to know before ordering
And if your question isn't here, write to us: we answer fast.
Size S fits up to 18 lb (20 × 16 in), M up to 33 lb (26 × 20 in) and L up to 77 lb (31 × 24 in). Measure your pet lying down, from nose to base of tail, then add about 4 inches. Hesitating between two sizes? Take the bigger one.
Yes. The cover comes off completely thanks to a hidden zipper and goes in the machine at 30 °C / 86 °F, delicate cycle. Air dry only: no tumble dryer, no ironing, to preserve the faux fur.
Absolutely. The raised edges match cats' need for shelter. Size S is designed for most of them; for a maine coon or a large cat, go for size M.
Your order is prepared within 48–72 business hours, then delivered in 6 to 15 days depending on your country. You receive a tracking number by email as soon as the parcel ships. Times may be a few days longer during the holidays.
Yes, on every order with no minimum, to the United States, United Kingdom, France and Spain. The amount shown at checkout is the final amount.
You have 30 days after delivery to send it back in its original condition. Refunds are issued within 14 days of receiving the return. Write to us first: we'll send you the instructions.
The bed is designed for sleeping, not chewing: it's a comfort product, not a bite-resistant toy. If your dog systematically destroys their beds, this one probably isn't the right choice — we'd rather tell you before you order.
Yes. Payments are processed by Shopify Payments, PayPal, Apple Pay and Google Pay over an encrypted connection. Your card details never pass through our servers.
You build your bundle freely: each bed can have its own model and size. The discount is applied automatically at checkout: 10% off from two beds, 15% off from three. The Santa rope toy is free from two beds, and the squeaky toy is added for three.
By email through our Contact page. We reply within 24 business hours, Monday to Friday. Include your order number, it saves us an exchange.
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